Popular Articles

  1. How do I cancel my subscription?

    You can schedule a cancellation of your subscription by following the steps below. NOTE: All cancellations occur at the end of your billing cycle . From your Subscription Page click on  " Cancel My Subscription"...
  2. Do you have certificates for courses?

    At this time, we don't issue certificates for course completions. But every user has a Report Card page for their account. You can access your Report Card by clicking the link on your account dashboard on the top right next to your avatar.
  3. How do I troubleshoot challenge and submission issues?

    All courses come with a built-in Hints section. You can use these to work through the challenges. There are solutions available on our community forum as well. Other Solutions Try using a Chrome Incognito Window and see if that c...
  4. Can I share my course completion badges?

    You can! Currently, you can share badges on both Facebook and Twitter. You can use our Report Card feature via your settings page and make it public .  ...
  5. How do I reset a course and start from the beginning?

    To redo challenges you can navigate to whichever challenge you wish within a course. To navigate, you can use the center navigation bar "Toggle Navigation" within a course. This will allow you use a Table of Contents to navigate to t...
  6. How do I manage my Team Account?

    Managers You can add Managers that can help to remove Members without occupying a paid Seat. For additional information about the difference between Owners, Players, Managers, and Seats, please view this article . ...
  7. Do you have a Code School app?

    We do! It is currently available for download on iTunes . It works as a slide and video player for online and offline viewing. Due to the nature of our content, course challenges cannot be taken using it. ...
  8. What is Code School?

    Code School is an online learning destination for existing and aspiring developers that teaches through entertaining content. Each course is built around a creative theme and storyline so that it feels like you’re playing a game, not sitting i...
  9. How do I fix video playback issues?

    This can happen on occasion, so we suggest the following tips in this article: Disable Browser Extensions Try disabling browser extensions , restarting your browser and trying again. We've come across some issues where an extension or plugi...
  10. How do I fix a failed PayPal transaction?

    If you're having payment issues with PayPal, there's a good chance it has to do with your "Payment Sources" within your PayPal account.  To find out which payment source is set, and how to change it, first login to PayPal and...